Can't watch any video as premium member
1yr
Daniel Dymek
Hello, as topic title suggest, I'm not able to launch any video on proko website. "Play" button is missing, there is only a still image not a link to a video. I'm using google chrome browser on my PC.
Alright, seems like google chrome problem. I'm able to watch it using different browsers
Hi there, @Daniel Dymek ! Just seeing this, so sorry for the delay! But glad it is working now!
For future reference, Proko uses Vimeo to host the videos on our website. Occasionally, users will have issues with the Vimeo player because of their device/browser/network. Should this happen again, troubleshoot by asking the following questions:
Does this happen with all the premium videos?
Does this happen with other browsers? Is your browser up to date?
Do you have some kind of firewall or plugins that might block the video player?
